Also, if you are travelling and wish to use webmail, you can access in your browser as follows:
http://www.your-domain-name.com.au/webmail/. Login with your email address and password.
These are the settings you will need for email setup.
|Incoming and Outgoing Mail Server||mail.your-domain-name.com.au|
|POP3 (incoming server)||Port: 995|
|IMAP (incoming server) if used||Port: 993|
|SMTP (outgoing server)||Port: 465|
|Username / Password||Username and Password used to check your email|
If you are setting up a new email account, avoid using automated setup, instead select the "Advanced Options" then " let me set up my account manually"
These instructions relate to POP3 email setup on Outlook - recommended for non-mobile devices.
Here are the steps to make the above changes:
- Open the [+ Add Account] settings. In Outlook, this is on the File tab, and on the Tools menu in earlier versions.
Enter your email address, click [Advanced Options] and check "let me set up my account manually". [Connect]
- Select the POP option shown below.
- Then set your Incoming and Outgoing mail servers to your own domain name adding the mail. prefix. So both your incoming and outgoing servers should be mail.mydomain.com.au (of course, substitute your actual domain name for mydomain.com.au).
Make sure the Port settings etc are exactly as shown below. DO NOT check "Require login using Secure Password Authentication"
- Enter your pre-set password and [Connect]
If everything was entered correctly you should receive the message:
"Account Successfully Added"
Uncheck the "setup Outlook on my mobile phone too" (unless you really want to do this - we have no instructions!" and click [Done]
If you run into difficulties, please raise a support ticket on this helpdesk portal