Support Tools

Sharing your screen using Skype
  Screen sharing lets you share your computer screen with anyone on Skype. For example, you can show someone how something works on your PC. You c...
Sun, 3 Nov, 2013 at 10:59 PM
Locate URL with the Problem
To help us locate the exact page where the problem is occuring we need the web address or URL of that particular page. Please navigate to the problem pag...
Tue, 21 Jan, 2014 at 9:52 AM
How to Refresh your Browser
  Sometimes if there have been changes made to a website and you are wanting to review those changes, you might still see the old versions of the page. ...
Thu, 26 May, 2016 at 1:22 PM
How to flush your computer's DNS cache
When a site moves host, or DNS settings change for whatever other reason, it can often take a little while for those changed settings to proliferate around ...
Mon, 4 Dec, 2017 at 2:45 PM
Get technical info on clients platform incl browser and OS
Go to https://www.whatsmybrowser.org/  and copy and paste the email link back into the support ticket or press [send via email] to send the details to us.
Sun, 28 Jan, 2018 at 9:47 PM