If you are using a Mac, you can manage your mail through the Apple Mac based email application Mail; this application is also known as “Mac Mail”.


These settings are for using our servers hostname as the mail server for mail to be sent and received securely via SSL. 

If you wish to use mail.yourdomain.com.au as the mail server, then you will only need to go to step 6.


Adding an Email Account to Mac Mail


1. Select the ‘Mail’ menu in the top left.

2. Select Add Account (or you can add via Preferences, then click the + sign on the bottom left)


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3. Click on ‘Add Other Mail Account…’ and Continue.

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4. Add in the general information:


Full name: This is the From/Sender so typically your name or Business Name

Email Address: What you have createdas the email account. username@yourdomain.com.au (please replace with your actual username and domain name.)

Password: What you created as the password in cPanel for the email account.


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Click Create this will generally bring you a message of ‘Account must be manually configured‘ click Next.

 

5. Incoming Mail Server Info


Account Type: You can either select IMAP or POP here. The most common these days is IMAP (POP will download the message from the server and store locally on your computer, while IMAP will stay also on the server)


Mail Server: This is the server hostname. Replace syd-s19e.hosting-service.net.au with the server name we supply to you. 


User Name: Your full email address.


Password: What you created as the password for the email account.

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Click Next. This will then verify the details.

 

6. Outgoing Mail Server Info


SMTP Server: This will be identical to the Mail Server added to the Incoming Mail Server Info. Replace syd-s19e.hosting-service.net.au with the server name we supply to you.

User Name: What you have created as the email account. username@yourdomain.com.au (please replace with your actual username and domain name.)
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Click Create.


That’s the creation of the Mail Account complete, and if you close and open Mail again, your mail will more than likely work. However that is via non-SSL settings. So to connect securely via SSL we will need to adjust some more settings:

 

Additional Settings (for SSL)


7. Select the ‘Mail’ menu in the top left.

8. Select Preferences

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This will open up your Preferences on to the Account Tab.

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10. Click the Advanced Tab.


For Port: please enter 993 for IMAP (or 995 if you chose POP3) and ensure SSL is ticked.


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Now go back to the ‘Account Information‘ Tab.


11. Edit the Outgoing Mail Server (SMTP) Server List

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12. Change the Port: to 465 and ensure SSL is ticked

Also ensure your User Name (email address) and Password are also entered here.


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Click OK and Don’t forget to Save.

You may need to close and open Mail for the settings to be fully applied.

You can now Send and Receive emails securely.